Workstream

Consulting with staff and patients on the priorities for research

To identify contemporary issues and the key research questions that need to be addressed.

In the first 18 months of the partnership, we will identify and prioritise key areas for exploration. We will carry out extensive consultation with the workforce providing same day, urgent and emergency care.

There are unique challenges for this workforce. Staff groups differ in terms of where and how they provide patient care, their skills, their professional identities and culture. However, they share a high burden of pressure that is associated with being the first contact for patients with an urgent health need, as well as unpredictability and variation in demand. Furthermore, equality challenges faced by the workforce in these areas are critical, for example, unpredictable hours alongside family and caring responsibilities. Consequently, all these staff groups are particularly susceptible to work-related stress, fatigue, and burnout. It is essential that we carry out meaningful consultation with a diverse sample of the workforce to ensure that the issues addressed during the partnership are generated and prioritised by the people they affect. Equality, diversity and inclusion are at the core of our mission. We will foster a diverse and inclusive consultation process where everyone is enabled to contribute safely and equally.